F A Q

What size should I buy ?

If unsure about the right size, refer to our size guides located underneath the available sizes for each of our products.

We

What is Made-to-Order ?

Made-to-order garments are pieces that are made specifically for you upon ordering. Our manufacturers current lead times range from 6-8 weeks. Should your wedding date be fast approaching, please get in touch with our team to discuss further options at info@soutelier.com

Can I cancel my order ?

We understand that plans can change. Unfortunately, once an order has been placed, we are currently unable to modify or cancel it. However, we are working towards offering a cancellation window in the future. If the item(s) do not meet your expectations, please reach out to us at info@soutelier.com

Do you ship overseas ?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

How accurate are the colours shown online?

We do our best to represent each Dirac as accurately as possible, but slight variations may occur due to lighting, photography, and individual screen settings. Colours can appear differently depending on natural light, indoor lighting, or your device’s display. Because of this, we cannot guarantee an exact match. If you’d like more clarity on a particular shade before ordering, feel free to reach out — we’re always happy to help!

Get in touch

Have questions about your order, or a general enquiry?